How can we help?
Find the right next step for owner access, your QuickBooks connection, or a privacy request. Service Lots will never ask you to send an OAuth token, private key, password, or owner setup secret by email.
- Support email
- info@servicelots.com
- Include
- Your company name and a description of what you see
Owner access
A new Service Lots workspace must complete one-time owner setup before its private pages are available. The designated owner opens a private setup link and creates the first CEO login; there is no setup key to type. After setup, every authorized person uses their own login.
Connect or reconnect QuickBooks
You control authorization on Intuit's consent screen. Confirm that the company shown there is the company you intend to use before granting access. Service Lots cannot grant consent or select a company for you.
Disconnect QuickBooks
If you can access the workspace, open Settings and use the protected Disconnect QuickBooks control. That flow asks for confirmation before revoking the connection and removing the synchronized accounting copy for the workspace.
Removing Service Lots from QuickBooks stops future provider access, but it does not by itself confirm removal of the copy already held by Service Lots. Use the protected workspace control or email support if you cannot sign in.
Data and privacy requests
To request access, correction, or deletion of personal information, email info@servicelots.com. Include the company name and the request, but do not include credentials or accounting records. We may need to verify your identity and authority over the workspace.
Review the Privacy Policy for details about the information Service Lots processes and the choices available.
Report a security concern
If you believe an account, connection, or company workspace has been used without authorization, email support promptly with a concise description. Do not send access tokens, private keys, passwords, session cookies, or confidential source documents.
The page you were using, the approximate time, the message shown on screen, and the affected company name are usually enough to begin investigating.